Accessibility & Inclusion Questions
We offer multiple access methods:
- Voting centers with provided devices and staff assistance
- Offline ballots that sync when connectivity restored
- SMS/phone voting for basic phones (voice-guided)
- Mail-in ballots as backup option
- Mobile voting vans for rural/underserved areas
Impact:
Studies show 85% of Americans own smartphones; we provide solutions for the remaining 15%. Voter participation actually increases 25-40% with our platform due to convenience and accessibility features.
Full WCAG 2.1 AA compliance with accessibility features:
- Visual impairments: Screen reader support (JAWS, NVDA, VoiceOver), high contrast mode, font scaling
- Motor impairments: Voice control, switch access, touchscreen with adjustable sensitivity
- Hearing impairments: Visual cues for all audio alerts, closed captioning on instructional videos
- Cognitive disabilities: Plain language mode, guided step-by-step interface, progress indicators
Assistive Technology:
Compatible with sip-and-puff devices, eye-tracking systems, and specialized input devices. We exceed ADA requirements.
Multilingual support for diverse communities:
- US deployment: English, Spanish, Chinese (Simplified/Traditional), Vietnamese, Korean, Tagalog, Arabic, French, German, Russian
- International: 50+ languages with native speaker verification
- Dynamic translation: Real-time translation for ballot questions and instructions
Compliance:
Meets Voting Rights Act Section 203 requirements for language assistance in covered jurisdictions.
Senior-friendly features:
- Simplified interface: Large buttons, clear instructions, minimal steps
- Tutorial mode: Practice voting without submitting (walkthrough available)
- Phone assistance: Live operators guide voters through process
- Voting buddies: Designated family member/caregiver can assist (with privacy safeguards)
- Paper alternative: Traditional paper ballots always available
Success Rate:
In pilot programs, 94% of voters over 65 successfully completed electronic voting with minimal assistance.
Solutions for low-connectivity regions:
- Offline mode: Ballots cached locally, submitted when connection available
- Low-bandwidth optimization: Works on 2G/3G networks
- Satellite connectivity: Partnerships with Starlink for remote areas
- Mobile voting centers: RVs equipped with voting stations travel to remote communities
- Extended voting periods: Early voting and flexible deadlines for rural voters
Geographic Coverage:
Successfully deployed in Alaska villages, Hawaiian islands, and mountain communities across the Western US.